What is Our Return & Exchange Policy?
We give you an option to return or exchange hassle free for the items purchased on miniwesst.com within 7 days of delivery, subject to conditions mentioned below.
You can go to our Return and Exchange Requests page for any Return/Exchange request. Simply insert your order number and phone number or email address. We will try picking up your bag 2-3 times but if the pickup is still unsuccessful, you will have to arrange the return on your own. We will inspect the product and initiate a refund from which INR 150 will be deducted. If the item is damaged or incorrect, you won’t have to give an additional charge of INR 150
WE CANNOT HELP YOU ON INSTAGRAM DM OR FACEBOOK MESSAGE for all order related queries. email us with your query and the team will get back to you.
We are responsible to bear reverse shipment charges only in case of damage product as received, please share images and video on on the return requests page itself to show the damage, in all other cases such as quality is not as expected or size is big or small then expected, or for that matter any such reason apart from defect the customer shall bear the reverse shipment charges.
Rs.50 charged on COD while delivering the parcel is non refundable which is directly paid to the courier company and we have no role in it.
While returning a order :
A total of Rs.150 is deducted on pre paid orders.
And Rs.200 is deducted on COD orders when you put a return request for any product , which goes to courier companies directly and in no way comes to us, so please cooperate for same while placing your return requests.
Pick up: In most locations, we offer a pick up service. A reverse shipment fee of Rs 150 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 150 will be made for the entire order, not on each individual clothing item.
Self-ship: If your area pin code is not serviceable for pick up, you will need to self ship the product via any reliable courier partner. After shipping, you have to share courier receipt with us on email id help.miniwwesst@gmail.com
Where should I self-ship the Return?
You can send the return to the following address:
Mini Wesst office
1797 ground floor, sector 52, saraswati kunj 2, wazirabad pin : 122003
Tel.: +91 9174268841 ( deepak)
What is Our Refund Policy?
We initiate the refund upon successful return pick up, or after the returned item has reached us and the quality check is successful.
once the order is successfully picked up from your location or if u have self shipped once it has reached back to us we will process refund for you , full amount is refunded except for shipping charges if any incurred.
For cod orders please provide a valid upi number on mail to initiate refund.
Refund is processed from our end within 24 hours of reverse pick up but it takes 5-7 days to reflect in your account . If after 10 days also you have not received the refund please mail us back again and we shall help you with RRN number which can help you to check with your bank.
We request you to be patient while we work hard to process your return request. Thank you.
